Almighty intervention...
Once again our Father God triumphs over a pesky yet tempting apple: I am the proud owner of a brand new, asolutely free MacBook! My silence in the last few days has been a frustrated one as I've had loads to write about but no trusty iBook to expound upon...
Monday heralded the death of my logic board and with it my one lifeline in a week holding 14 hours of communting. Not good.
After a rather drawn out call with Apple support in which I demanded all the information they held about me and my computor (the words "blood" and "stone") spring to mind, Steve took the day off and we headed over to the Apple Store in Southampton where we swore to chain ourselves to the Genius Bar until someone helped us.
Those someones were two lovely guys called Russ and Matt and they have truly earnt their "Genius" titles. Boy was I glad of the previous phone call and demand of information because somehow my info always goes missing. Happily for me with reference numbers for everything they couldn't squirm out of the fact that this was my forth hardware failure.
March 2005 - Logic Board moaned and died
December 2005 - Optical Drive gave up the ghost
May 2006 - My second Optical Drive could have won an Oscar for it's grinding last breath
July 2007 - My second logic board checks out just in time for a week of intense meetings
Joy
Apple aren't really so bad. The dispute was over the first logic board repare, iSupport didn't log my repare with Apple correctly/at all so they had no record it was replaced and therefore weren't sure if I was blagging. After much frustrated debate (within which shamefully I was seen to shed a tear) Genius Matt had a brain wave. In the end it all came down to a sticker on my hard drive... I had a new one which meant my logic board must have been replaced.... I could have kissed him... if Steve hadn't been sitting next to me... well I think even he was prepared to show a little male affection.
As the guys realised that my two and half year old iBook was going to be replaced with an absolutely gorgeous new MacBook my tears turned more to joy than sorrow. I was looking at this very laptop online last night wondering how on earth we could afford it but knowing my old one had one foot in the grave. How amazing is God?!?! He knew it before I did and arranged for a free one with a moment of truely devine inspiration and a correctly applied sticker.
I had to leave my trusty old iBook with the mac boys, they're probably going to throw it away as it's prety much obsolete. That laptop served me well and came with me on many international adventures, I am missing it and have already toasted it's memory with a glass of red wine. Oh well I guess my new MacBook will console me... what should I call it? xc
My twin ibook has always served me well. Mum says you must have got a monday morning machine. Still your perseverence and loyalty has been rewarded!
P.S. I want one!
Posted by: Lili | July 18, 2007 at 02:29 PM
It's pretty :) We can play at the weekend... xc
Posted by: Carla Harding | July 18, 2007 at 08:33 PM
Lisa - it's not a Monday morning machine, it's a Friday afternoon one...then again, all Macs should be designed to spontaneously combust after a couple of weeks anyway ;)
Posted by: Simon | July 19, 2007 at 09:06 AM
I think the new one should be called your whackbook ;-)
Posted by: Pete | July 19, 2007 at 09:08 AM
Pete- when was the last time Sony gave you a completely free, brand new laptop? Until they do... Zip it!
Posted by: jonah | July 19, 2007 at 12:54 PM
Yeah Jonah! You tell 'im xc
Posted by: Carla Harding | July 19, 2007 at 02:45 PM
If you want a good deal, look at Toshiba's new warranty package - if it goes wrong inside twelve months (under warranty of course) they give you a new laptop AND your money back! But then again, they're a lot more reliable than Macs.
Posted by: Simon | July 20, 2007 at 08:43 AM
there seems to be alot of mac bullies out there. Onece you know a mac you'll love the mac!
Posted by: hotstuff | July 20, 2007 at 11:58 AM
preach it lottie!
hmmm, hope my iBook survives a good while yet. might have to restrict the number of international adventures i take it on.
Posted by: jonny n | July 23, 2007 at 03:11 PM